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Education:
- Instruction on equipment operation and safety to client, family and caregiver
- In-store health clinics (we have compression therapy, mobility, post-breast surgery, blood pressure, etc.)
- Safety education to client
- Product education to client
- Product and technology training for physicians and therapists
Delivery:
- On-time delivery and service
- Pick-up and delivery of product
We take complete care of the patient's needs:
- Evaluation of client for specialized products
- Evaluation of client’s home for wheelchair accessibility
- Evaluation of client’s feasibility for wheelchair transport
- Walk-in sales and service hours
- Labor to build or assemble and test sophisticated mobility equipment
- Time and labor involved with trial fittings and product sampling
- Labor for warranty repair of defective products
- Billing of primary or secondary payer sources
- Rework of denied claims
- Follow-up to update physicians (progress and compliance)
- Cleaning of equipment
- User compliance reports
- Maintaining well stocked showroom for product selection
- Maintaining inventory in a new or near new condition (quality product)
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